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Terms of Service

Effective Date: January 1, 2024
Last Updated: January 1, 2024

These Terms of Service govern your use of the services provided by J-Star Tax & Bookkeeping Services LLC (“J-Star,” “we,” “us,” or “our”). By engaging our services or using this website, you agree to these terms.

Services

J-Star Tax & Bookkeeping Services LLC provides professional tax preparation, bookkeeping, payroll processing, business formation assistance, IRS representation, and financial consulting services. The specific scope of services will be outlined in a separate engagement agreement provided at the start of each client relationship.

Appointments & Consultations

Initial consultations are offered free of charge with no obligation. Appointments may be scheduled online through our booking system, by phone, or by email. We recommend booking at least 48 hours in advance, especially during tax season (January through April).

Cancellation Policy

We understand that plans change. We ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment. Late cancellations or no-shows may result in a $25 fee applied to your account. Repeated no-shows may affect future scheduling availability.

Payment Terms

Fees for our services are communicated upfront during or after your initial consultation. Payment is due upon completion of services unless a payment plan has been arranged in advance. We accept cash, check, and all major credit and debit cards. For ongoing bookkeeping or payroll services, monthly invoices are issued and due within 15 days of receipt.

Document Handling & Confidentiality

All client documents, financial records, and personal information are treated with the highest level of confidentiality. We maintain secure physical and digital storage in compliance with IRS guidelines and industry best practices. Client documents are retained for a minimum of seven years unless otherwise requested. We do not share your information with third parties except as required by law or with your explicit consent.

Tax Preparation Accuracy

We prepare all tax returns with meticulous attention to detail and in compliance with current federal and state tax laws. However, the accuracy of your return depends on the completeness and correctness of the information you provide. You are responsible for reviewing your return before filing and for the accuracy of all information supplied to us. J-Star is not liable for penalties or interest resulting from incomplete or inaccurate information provided by the client.

IRS Representation

If you engage us for IRS representation services, we will act on your behalf before the Internal Revenue Service within the scope of authority granted by a valid Power of Attorney (Form 2848). We will keep you informed of all communications and actions taken. Resolution outcomes depend on individual circumstances and are not guaranteed.

Limitation of Liability

J-Star Tax & Bookkeeping Services LLC provides professional financial services with reasonable care and skill. Our total liability for any claim arising from our services shall not exceed the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages including lost profits, penalties, or interest assessed by taxing authorities due to factors beyond our control.

Website Usage

This website is provided for informational purposes and to facilitate service bookings. You agree not to use this website for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to scrape, copy, or redistribute our content without written permission. All content on this website, including text, graphics, and logos, is the property of J-Star Tax & Bookkeeping Services LLC.

Privacy

We collect personal information only as necessary to provide our services and operate this website. This includes contact details, financial information for tax preparation, and website usage data. We do not sell your personal information. For details on how we collect, use, and protect your data, please contact us directly.

Third-Party Services

Our website may contain links to third-party websites or services, including our online booking platform and payment processors. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services or website after changes constitutes acceptance of the revised terms.

Contact Information

If you have questions about these terms, please contact us:

(407) 276-3815